Bhopal News: Out of 179 complaints received on the mayor's helpline, 171 were resolved
has been resolved satisfactorily. Mayor Malti Rai reviewed these complaints on Monday and spoke to the complainants over phone. During this Mayor came to know whether the problems of the people have been resolved or not. Whereas
where the complaints have not been resolved, instructions have been given to resolve the problem by talking to the concerned officer
.
The Mayor interacted with these complainants
Mayor Malti Rai reached the helpline center and interacted with the officers and employees and got to know the details of the complaints. Most of the complaints are coming from old age pension, Samagra ID, BCLL buses, cleanliness, water supply etc. Conversed with The one who had filed a complaint that his mother-in-law is not getting old age pension. On this he told the mayor that earlier he had to go round the corporation office. Her mother-in-law has started getting old age pension. After this he spoke to Kavita Pawar, who had complained about not being able to generate the Samagra ID. On this, Kavita’s relatives told that after complaining on the helpline, she was heard and the overall ID has been made. On the other hand, a woman had complained about male sitting on the reserved seat in the city bus
. The mayor had given instructions to the officials on this. Now men do not sit on these reserved seats.
The problem of water supply has not been resolved 299097065463
Mayor Malti Rai discussed with the officials while reviewing the pending complaints. Most of the pending complaints are related to water supply, in which the complainants have told that water supply is not happening in their area and even if it is happening, water is coming with low pressure. On this, the mayor told Udit Garg, city engineer of the water works department, on the phone that some
areas in the helpline are not getting water supply since two days. Such complaints have been received. Apart from this, complaints have also been received from Mayur Vihar, Ayodhya Nagar area about no water supply and low pressure. On this, Udit Garg clarified that these are wrong complaints and water supply is getting equalised. On this, the Mayor said that if there is a problem, then get it resolved, if there are false complaints, then also give an explanation
.
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